Effective Date: February 24, 2026
Pixlel provides an AI-powered website building platform that generates professional websites for small businesses. Our Services include, but are not limited to, AI-generated website design and content creation, website hosting and domain connection, subscription-based website management tools, and related consulting and support services.
Pixlel acts solely as a technology platform provider. We provide the tools and infrastructure to generate and host websites. We do not control, endorse, verify, or assume any responsibility for the content, accuracy, legality, or appropriateness of any website created using our platform.
To use our Services, you must be at least 18 years of age or the age of majority in your jurisdiction. By creating an account, you represent that you have the legal authority to enter into this agreement and, if acting on behalf of a business entity, that you have the authority to bind that entity to these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.
This is an important section. Please read it carefully. You are solely responsible for all content that appears on your Pixlel-generated website.
"User Content" means any and all information, data, text, images, logos, trademarks, business descriptions, product or service descriptions, pricing, claims, testimonials, contact information, and any other content that (a) you provide to Pixlel for inclusion on your website, (b) is generated by our AI tools based on information you supply, or (c) you publish, display, or make available through your website created on our platform.
By using our Services, you represent and warrant that:
You acknowledge and agree that Pixlel has no obligation to review, verify, monitor, or edit any User Content for accuracy, legality, or compliance with any laws or regulations. Pixlel does not practice law, medicine, financial advising, or any other regulated profession and does not verify any professional claims made on Client websites.
Our platform uses artificial intelligence to generate website content, including but not limited to text, layouts, and design elements. You acknowledge and agree that:
You are the publisher of your website. Pixlel is the platform. Legal responsibility for your website's content rests with you.
Websites created through Pixlel are owned, operated, and controlled by you, the Client. You are the publisher of record for your website and bear full and sole responsibility for:
Pixlel is not responsible for and expressly disclaims any liability for damages of any kind resulting from the use of, reference to, or reliance on any content, goods, or services available on or through any Client website.
Pixlel may not be used to build websites for illegal, harmful, or deceptive purposes. Violations may result in immediate termination without refund.
You agree not to use the Pixlel platform to create, host, or distribute websites that:
Pixlel reserves the right, in its sole discretion, to investigate and take appropriate action against any violation of this Acceptable Use Policy, including but not limited to: removing or disabling access to content that violates this policy, suspending or terminating the offending account without prior notice, reporting illegal activity to law enforcement authorities, and pursuing any available legal remedies. No refund will be provided for accounts terminated due to violations of this Acceptable Use Policy.
Pixlel respects the intellectual property rights of others and expects its Clients to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, Pixlel will respond to valid notices of alleged copyright infringement that are properly submitted to our designated agent.
If you believe that content on a Pixlel-hosted website infringes your copyright, you may submit a written notification to our designated DMCA agent containing the following:
If you are a Pixlel Client and believe that content on your website was removed or disabled as a result of a mistake or misidentification, you may submit a written counter-notification to our DMCA agent. Counter-notifications must comply with the requirements of 17 U.S.C. § 512(g)(3).
Pixlel will, in appropriate circumstances, terminate the accounts of Clients who are repeat infringers of copyright. Pixlel reserves the right to remove or disable access to any content that is alleged to be infringing, at its sole discretion and without prior notice.
DMCA notices and counter-notifications should be submitted through our website contact form at pixlel.com/hello. Please include "DMCA Notice" at the top of your message so we can route it appropriately. Pixlel's designated DMCA agent information is on file with the U.S. Copyright Office.
You are the data controller for any personal data collected through your website. Pixlel processes data on your behalf as a data processor.
Pixlel acts as a data processor with respect to any personal data that is collected through or stored on Client websites. You, the Client, are the data controller and are solely responsible for determining the purposes and means of processing personal data collected through your website.
As the data controller for your website, you are solely responsible for:
Pixlel's own collection and use of personal data is governed by our Privacy Policy. Pixlel will process personal data on your behalf only as necessary to provide the Services and will not sell or share personal data collected through Client websites with third parties for their own purposes.
Pixlel implements commercially reasonable security measures to protect data stored on our platform. However, no method of electronic transmission or storage is 100% secure, and Pixlel cannot guarantee absolute security. You acknowledge and accept this inherent risk.
By using Pixlel, you agree to protect and hold us harmless from any legal claims related to your website and its content.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pixlel, Inc., and its officers, directors, employees, agents, co-founders, shareholders, successors, assigns, subsidiaries, and affiliates (collectively, the "Pixlel Parties") from and against any and all claims, demands, actions, suits, proceedings, liabilities, judgments, losses, damages, costs, and expenses (including but not limited to reasonable attorneys' fees, court costs, and settlement amounts) (collectively, "Claims") arising out of, resulting from, or in any way connected with:
This indemnification obligation shall survive the termination of your account and these Terms. You agree to cooperate fully with Pixlel in the defense of any Claim. Pixlel reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you shall not settle any Claim without Pixlel's prior written consent.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXLEL, INC. OR ANY OF THE PIXLEL PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PIXLEL'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO PIXLEL IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
The limitations set forth in this section shall apply regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or any other basis, even if Pixlel has been advised of the possibility of such damages.
THE SERVICES, INCLUDING ALL AI-GENERATED CONTENT, WEBSITE TEMPLATES, HOSTING SERVICES, AND ALL OTHER FEATURES AND FUNCTIONALITY, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIXLEL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, Pixlel does not warrant that: the Services will be uninterrupted, timely, secure, or error-free; the AI-generated content will be accurate, complete, reliable, or suitable for any particular purpose; the results obtained from use of the Services will meet your requirements; or any errors in the Services will be corrected.
Pixlel strives to maintain high availability of its platform and hosted websites but does not guarantee any specific level of uptime or availability. The Services may be subject to interruptions, including but not limited to scheduled maintenance, unscheduled downtime, server outages, infrastructure failures, and third-party service disruptions.
Pixlel shall not be liable for any damages, losses, or costs arising from:
Pixlel will make commercially reasonable efforts to notify Clients in advance of any planned maintenance that may affect service availability. However, emergency maintenance may be performed without prior notice when necessary to protect the integrity and security of the platform.
The Pixlel platform, including its underlying technology, AI models, software, design templates, branding, logos, and all related intellectual property, remains the exclusive property of Pixlel, Inc. These Terms do not grant you any ownership interest in or to the Pixlel platform or technology.
Upon full payment for Services, you are granted a non-exclusive, non-transferable license to use the website design and content generated for your business through the Pixlel platform, subject to the terms of your subscription. This license continues for the duration of your active subscription.
You retain all ownership rights to any original content, images, logos, and trademarks that you provide to Pixlel. By submitting such content, you grant Pixlel a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the Services.
You agree that you will not, directly or indirectly:
Any violation of this section may result in immediate termination of your account and may subject you to legal action, including claims for injunctive relief and damages.
By using the Pixlel platform, you grant Pixlel a non-exclusive, worldwide, royalty-free, perpetual license to:
This license does not grant Pixlel any rights to your proprietary business information, trade secrets, or confidential data beyond what is publicly visible on your website.
If you prefer not to be featured in Pixlel's marketing materials, you may opt out at any time by contacting us in writing. Upon receiving your opt-out request, Pixlel will remove your information from future marketing materials within a commercially reasonable time frame, though Pixlel is not required to recall or modify previously distributed materials.
Certain Services require payment of fees. You agree to pay all fees associated with your selected subscription plan. All fees are non-refundable except as expressly stated otherwise or as required by applicable law. You are responsible for all applicable taxes associated with your use of the Services.
Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date.
All paid subscription plans automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current rate. By subscribing to a paid plan, you authorize Pixlel to charge your designated payment method on a recurring basis until you cancel. It is your responsibility to cancel your subscription before the next billing cycle if you do not wish to be charged.
You may cancel your subscription at any time by contacting us at (717) 895-9090. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of the period you have already paid for. No pro-rated refunds will be issued for partial billing periods.
Pixlel reserves the right to change its pricing at any time. For existing subscribers, price changes will take effect at the start of your next billing cycle following at least thirty (30) days' notice of the change. Your continued use of the Services after a price change constitutes your agreement to the new pricing.
If your payment method is declined or payment fails for any reason, Pixlel may attempt to charge the payment method again. If payment remains unsuccessful after a reasonable grace period, Pixlel may suspend or terminate your access to the Services, including taking your website offline, without liability to you or any third party. You remain responsible for any outstanding fees.
Either party may terminate this agreement at any time. You may cancel your account by contacting us at (717) 895-9090. Pixlel may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including for violations of the Acceptable Use Policy (Section 6) or any other provision of these Terms.
Upon termination:
Survival. The following sections shall survive any termination or expiration of these Terms: Section 3 (User Content & Responsibility), Section 5 (Client Website Responsibility), Section 6 (Acceptable Use Policy), Section 7 (DMCA & Copyright Takedown Policy), Section 8 (Data Processing & Privacy), Section 9 (Indemnification), Section 10 (Limitation of Liability), Section 11 (Disclaimer of Warranties), Section 13 (Intellectual Property), Section 14 (Platform Protection), Section 15 (Client Testimonials & Marketing), and Section 20 (Dispute Resolution & Governing Law).
The Services may integrate with or contain links to third-party services, including but not limited to payment processors (e.g., Stripe), domain registrars, analytics providers, email delivery services, and content delivery networks. Pixlel does not control and is not responsible for the availability, content, privacy practices, or performance of any third-party services. Your use of third-party services is governed by their respective terms and policies.
Pixlel shall not be liable for any damages, losses, or claims arising from your use of or reliance on any third-party services integrated with or accessible through the platform.
Pixlel shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Pixlel's reasonable control ("Force Majeure Events"). Force Majeure Events include, but are not limited to:
In the event of a Force Majeure Event, Pixlel's obligations under these Terms shall be suspended for the duration of the event. Pixlel will use commercially reasonable efforts to resume performance as soon as practicable and to notify affected Clients of any significant disruption.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the Commonwealth of Pennsylvania.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Pixlel. All claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.
Pixlel reserves the right to modify these Terms at any time at our sole discretion. Material changes will be communicated by posting the updated Terms on our website and updating the "Effective Date" at the top. Your continued use of the Services after any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Pixlel regarding your use of the Services, and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral.
© 2026 Pixlel, Inc. All rights reserved.
If you have questions about these Terms, please reach out to us through our website.